31000 Terms and Conditions — What You Agree to When You Play

To register and use 31000, you must be at least 21 years of age, a resident of the Philippines, and legally permitted to participate in online gaming under Philippine law. By creating an account, you confirm that all registration details you provide — including your full name, date of birth, and contact information — are accurate, complete, and your own. You are permitted to hold only one account at any time; duplicate accounts will be subject to immediate suspension and any associated balances may be forfeited. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs underyour account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that appropriate action can be taken to protect your funds and personal data. 31000 reserves the right to request identity verification documents at any stage of the account lifecycle, including at registration, before processing a withdrawal, or when unusual account activity is detected.

All transactions on the 31000 platform are conducted exclusively in Philippine pesos (PHP). Deposits are credited to your account balance promptly upon confirmation from your chosen payment channel — GCash, Maya, or local bank transfer — and no currency conversion fees are applied at any stage. Withdrawals are processed to the same payment method used for your most recent deposit unless you have made a specific request through the account settings and the request has been verified by our team. Minimum and maximum transaction limits apply and are displayed within the deposit and withdrawal sections of your account dashboard; these limits may be adjusted from time to time and the most current figures will always be shown at the point of transaction. Funds held in your account balance do not accrue interest and are not considered a banking deposit under any Philippine financial regulation. If your account remains inactive for a continuous period of 12 months, an inactivity fee may be applied to your balance in accordance with the schedule published in the FAQ section. You may not transfer your account balance to another player's account under any circumstances.

Promotional offers, bonus credits, and voucher codes made available on 31000 are subject to individual terms that are published alongside each promotion, including any applicable wagering requirements, minimum qualifying deposit amounts, eligible games or markets, and expiry dates. General bonus credits are not withdrawable as cash until the stated wagering requirement has been met in full; any attempt to withdraw bonus funds before meeting the requirement will result in the bonus and any winnings derived from it being voided. Each promotion is available once per eligible player, per household, and per payment method unless the promotion terms explicitly state otherwise — creating duplicate accounts to claim a bonus more than once constitutes abuse and will result in account suspension. Voucher codes must be entered at the time of deposit to which they apply; retrospective application of voucher codes will not be accepted under any circumstances. 31000 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, provided that any promotion already in active progress for a qualifying player will be honoured under the terms that were current at the time of activation.

You agree to use the 31000 platform solely for personal entertainment and not for any commercial, automated, or fraudulent purpose. The use of bots, scripts, artificial intelligence tools, or any other automated means to place bets, interact with games, or manipulate outcomes is strictly prohibited and will result in immediate account closure and forfeiture of all balances. Collusion between players — including coordinating bets to exploit platform mechanics or promotional terms — is equally prohibited and will be treated as a serious breach of these terms. 31000 employs ongoing monitoring systems to detect irregular betting patterns, and any account flagged for suspicious activity may be suspended pending investigation without prior notice. All game outcomes on the 31000 platform are determined by certified random number generation or live dealer processes as applicable to the game type; no outcome can be predicted, influenced, or reversed after it has been settled. You accept that the house edge is a permanent feature of all casino-style games and that past results have no bearing on future outcomes. If you believe a game result was incorrectly settled, you must raise a dispute within 72 hours of the settlement time through the process described in the FAQ.

31000 is committed to providing a safe and responsible gaming environment for all Filipino players. You acknowledge that online gaming carries a risk of financial loss and that you participate entirely at your own discretion and financial risk. Deposit limits, session time reminders, and self-exclusion options are available to all registered players at any time through the account settings — you are encouraged to use these tools proactively as part of healthy bankroll management rather than as a last resort. If you choose to self-exclude, your exclusion will be applied promptly and you will not be permitted to register a new account or access the platform during the exclusion period; any attempt to circumvent a self-exclusion by creating a new account will result in permanent closure of all associated accounts. Players who are experiencing difficulties related to gambling are encouraged to visit the Responsible Gaming page for further guidance and access to external support resources available in the Philippines. 31000 will not knowingly allow a self-excluded player to continue using the platform, but accepts no liability for losses incurred if a player misrepresented their identity to circumvent an exclusion. The minimum age for using 31000 is 21 years; we take all reasonable steps to prevent underage access and will close any account found to be held by a person under this age.

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and processing of your personal information for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not sell your personal data to third parties for marketing purposes, and we will only share your information with third parties where required by Philippine law, necessary to process your transactions, or as described in the Privacy Policy. You have the right to request access to the personal data we hold about you, to request corrections to inaccurate data, and to request deletion of your data subject to our legal retention obligations — the process for making such requests is set out in the Privacy Policy. All data transmissions between your device and the 31000 platform are secured using industry-standard encryption to protect your personal and financial information in transit.

31000 reserves the right to suspend, restrict, or permanently close any account at any time if we have reasonable grounds to believe that the account holder has breached these Terms and Conditions, provided false registration information, engaged in fraudulent or abusive behaviour, or if we are required to do so by applicable law or regulatory instruction. In the event of account closure due to a breach, any bonus balances and winnings derived from irregular activity will be forfeited; any remaining real-money balance that was deposited in good faith will be returned to the originating payment method after deducting any amounts owed under these terms. You may close your own account at any time by contacting our support team; your account will be closed promptly and any remaining real-money balance will be processed for withdrawal to your registered payment method within the standard processing timeline. Following closure, 31000 will retain your personal data for the period required by Philippine law and our internal compliance obligations before deletion.

31000 may update or amend these Terms and Conditions from time to time to reflect changes in platform features, applicable law, or regulatory requirements. When material changes are made, we will update the "last updated" date at the top of this page and, where practical, notify registered players through the platform. Your continued use of the 31000 platform after any update constitutes your acceptance of the revised terms; if you do not agree with a change, you should close your account before the updated terms take effect. We recommend checking this page periodically so that you are always aware of the current terms governing your use of the platform. Historical versions of these terms are not published publicly but may be made available upon request for legitimate dispute resolution purposes.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the 31000 platform that cannot be resolved informally should first be submitted to our support team in writing, giving us a reasonable opportunity to investigate and respond before any formal proceedings are initiated. If a dispute cannot be resolved through direct communication, it shall be subject to the jurisdiction of the appropriate Philippine courts or regulatory body as applicable. Nothing in these terms limits your statutory rights as a consumer under Philippine law. For questions about these terms or your account, the FAQ page is the best starting point, and our support team is reachable at the contact address listed in the footer of this page.